PICS – Phyle Inventory Control Specialists
PICS – Phyle Inventory Control Specialists
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    • Reporting–What Do You Want To Know?
      Reporting–What Do You Want To Know?

      The crew showed up, they started counting, they counted everything. What do you need at […]

    • ALL Successful Inventory Counts Require This
      ALL Successful Inventory Counts Require This

      Sometimes it’s good to take a step back, take a big picture view, and seek […]

    • Full vs. Partial Inventory Counts
      Full vs. Partial Inventory Counts

      Typically when we talk about inventories it means a Full Inventory where a crew of […]

    • Benefits of TWO Inventory Services
      Benefits of TWO Inventory Services

      It may seem that using two inventory services would mean double the trouble, twice the […]

    • Global versus Regional inventory services
      Global versus Regional inventory services

      Large vs. Small 3rd Party Physical Inventory Services The inventory industry is basically two dimensional. […]

    • Texting and Driving — DON’T, especially at this time of year
      Texting and Driving — DON’T, especially at this time of year

      (Re-printed here with permission from Jill Konrath, author of “SNAP Selling”) Last week a friend […]

    • Converting from Financial to UPC counts
      Converting from Financial to UPC counts

      Bar Codes and UPC’s have become a part of everyday life, from scanning product through […]

    • Dump Bins — Oh no!
      Dump Bins — Oh no!

      It’s a grocery store’s dream—the “dump bin”. Set up a barrel, fill it with mixed […]

    • Inventory Scheduling — 5 reasons why this is important
      Inventory Scheduling — 5 reasons why this is important

      One part of the inventory process that doesn’t get much attention (at least initially) is […]

    • Full vs. Non-Flavored UPC Inventories
      Full vs. Non-Flavored UPC Inventories

      Non-Flavor UPC UPC Non-Flavor level inventories are generally used by the retailer to gain proper […]

    • Job-site Safety
      Job-site Safety

      One of the most overlooked aspects of our journey through each day is the aspect […]

    • Birth Of An Inventory Company
      Birth Of An Inventory Company

      Back in the old days when Phyle Inventory Control Specialists (PICS) was just an idea, […]

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Case Study – PICS

Home | Case Studies | Case Study – PICS
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Case Study – PICS

Case Study – PICS

Global Retailer Specializing in Grocery Stores Partners with PICS Inventory Specialists

The Retailer is a Global grocery store chain with reach in 8 countries, specializing in food supermarket stores. They have well over 1000 of these Grocery stores located up and down the Eastern seaboard of the United States.

Beginning in 2010 the retailer saw a need to evaluate their existing physical inventory processes to locate and secure cost-savings. They partnered with PICS Inventory Specialists to identify areas for savings while keeping effective, consistent processes in place, which would ensure accurate physical inventory counts.

PICS brought solid experience, national coverage and cutting-edge technology to the table, which gave the retailer the tools needed to reach those savings targets. All of this occurred before PICS had performed a single physical inventory count for them.

It started with the program being built and field-tested by PICS experts. Then, wall-to-wall Test inventories of two entire stores were conducted so that the process could be QC’d and reviewed from start to finish. The result of this process was a highly successful rollout in 2010, with approximately 15% of the grocery chain being serviced.

Once the physical inventories began, PICS rapidly gained a reputation throughout the grocery chain for providing superior service, despite having to navigate the additional hurdles of the stores using a new vendor, new processes and new technology. The following year, the percentage grew to 37% of the chain, solely due to the success of PICS.

One of the key differentiators for PICS was RF Query—a powerful suite of physical inventory auditing tools designed to allow the user to remotely and independently audit an inventory in real time. This cutting-edge technology ensures greater accuracy and efficiency while actively engaging the retailer in the physical inventory auditing process.

Another major benefit PICS brought to the table was the use Dedicated Teams of inventory auditors who were assigned solely to the retailer’s stores. The inventory auditors become Inventory Experts at counting the stores, which results in ever-increasing accuracy, efficiency and reliability.

“PICS continues to partner with us to evaluate processes and technology to ensure that our counts are as efficient and accurate as possible. PICS has set the bar fairly high for my expectations of their performance, and they continue to meet these expectations”, the Inventory Manager said.

A big factor in monitoring this process is the Electronic Evaluations program, which consists of a series of questions asked of both the Store Manager and the PICS Inventory Manager at the end of each inventory. Those responses are closely monitored, and any opportunities are addressed immediately so that they do not grow into ongoing habits.

The success of this partnership has been reflected in the steadily increasing share of the chain that PICS won the opportunity to service—from 10%, to 37%, to 50%, to 70%. The relationship remains as strong as ever, and serves as yet another reminder that PICS is truly “The Inventory Company Run By Inventory People.”

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To provide our customers the most accurate inventory in an acceptable time frame and at a fair rate while developing our employees in an environment that fosters professionalism, team work and mutual respect.

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PICS BLOG

  • May 11, 2015
    By Gene Chamberlain

    Reporting–What Do You Want To Know?

    The crew showed up, they started counting, they counted everything. What do […]

  • April 8, 2015
    By Gene Chamberlain

    ALL Successful Inventory Counts Require This

    Sometimes it’s good to take a step back, take a big picture […]

  • March 9, 2015
    By Gene Chamberlain

    Full vs. Partial Inventory Counts

    Typically when we talk about inventories it means a Full Inventory where […]

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