Following each inventory experience, the PICS management team and store management will complete electronic report cards to evaluate adherence to inventory process requirements and performance measurement levels.
At PICS, we take the feedback from our customers very seriously. Our well-renowned swift reaction and follow-up to customer feedback is what separates PICS from any other inventory service.
PICS has developed an electronic performance measurement system used at the store level. It allows PICS management to instantly see pertinent measurement information upon transmission of inventory data to our IT department. Our system allows that information to quickly get to those in a position to react quickly to concerns and/or low levels of performance, and prevent recurrence.